Privacy & Security

Mercier Orchards respects the privacy of our customers. This Privacy Policy is designed to help you understand what information we gather and how we use it. In our ongoing effort to improve the products, services and features we provide to our customers, Mercier Orchards will continue to implement new technologies from time to time. As a result, this policy is subject to change without prior notice and we will post any revision on this web site. We encourage you to review our privacy policy periodically. When you do business with us or use our website, you accept this Privacy Policy. 

PERSONAL INFORMATION 

Personal information is information about a specific person, including the person's name, address, telephone number, email address, credit card number, birth date, information about the person's activities and purchases, and, if applicable, customer ID. 

THE INFORMATION WE GATHER 

Whenever you purchase products from Mercier Orchards or become a registered shopper, we collect and store the personal information that you volunteer in our customer database. Personal information is generally used to process your transactions, and respond to your requests. You may also receive periodic printed or e-mail communications from us about new products and services, discounts, special promotions or upcoming events. And you always have the ability to easily opt-out.

AGGREGATE DATA AND INFORMATION USAGE 

In addition to personal information, we collect and store information about the products purchased by channel and the pages viewed by all of our website visitors. We then use this data in aggregate form to identify overall customer behavior patterns. Our goal in using this information is to improve your Mercier Orchards experience by being more responsive to the needs and preferences of our customers. 

Our Web servers automatically collect information about each visitor who requests Mercier Orchards Web pages, including your computer's internet protocol (IP) address. This IP address allows us to identify your computer on the internet so that the Web content you request from us can be sent to you. 

COOKIES 

We use cookies to process your order and to make sure that it is delivered to you. Aggregated order information is also used to track and analyze overall shopping trends, which allows Mercier Orchards to improve product offerings and services to its members and customers. 

In order to register on or purchase products from Mercier Orchards, website, your browser must be set to accept "cookies." A cookie is a small piece of data housed in a text file or folder on your computer's hard drive that helps us recognize you when you visit our site. We use cookies to help us remember things such as the following: (1) the profile facts you tell us about yourself, (2) your specified areas of interest on our sites, (3) the items you've placed in your shopping basket, and/or (4) the pages you visit as you shop. 

SECURITY 

Mercier Orchards uses the latest encryption technology and other methods to protect your credit card information. Mercier Orchards recommends using either the latest versions of Google Chrome, Mozilla Firefox, Apple's Safari or Microsoft's Internet Explorer web browsers. If you are using these browsers (and are not using a proxy server) all transactions are fully encrypted and secure via Secure Sockets Layer. 

EMAIL 

Mercier Orchards will never share your e-mail address. Mercier Orchards will not rent, sell, or give your e-mail address to any other organization for the purposes of marketing or solicitation. Unsubscribing from unwanted email is easy, and an 'unsubscribe' link is included in every email.

LINKS TO OTHER WEBSITES 

Mercier Orchards may provide links to websites outside of Mercier-Orchards.com as an added convenience to the user. There are also affiliates that link to Mercier-Orchards.com. Any link included does not imply or convey endorsement of the other company or organization, its site, or its products or services. Mercier Orchards is not responsible for the privacy, terms of use, or other policies of any other website. 

Protection of Mercier Orchards and Others—We release account and other personal information when we believe release is appropriate to comply with the law, or protect the rights, property, or safety of Mercier Orchards, our users, or others. 

Privacy Policy Changes 

This Privacy Policy replaces all previous disclosures we may have provided you about our information practices. We reserve the right to change this policy and to apply any changes to previously collected information as permitted by law. If our information practices change in the future, we will notify you by posting the changes on our website. This Privacy Policy was last updated on 8/29/12.